Privacy Policy

Effective Date: 10-05-2025

Qidoc Privacy Policy

Qidoc (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while using our learning platform.

1. Information We Collect
   When you use Qidoc, we may collect the following types of information:

a. Personal Information
Name, email address, and login credentials

Contact information (if provided voluntarily)

Academic status or role (e.g., student, graduate, etc.)

b. Usage Data
Device and browser information

IP address and geolocation (approximate)

Pages viewed and features used

Time spent on the platform

c. Content Data
Notes, comments, quiz results, and study activity

Any information you voluntarily upload or submit through the platform

We do not knowingly collect personal information from individuals under the age of 16 without parental consent.

2. How We Use Your Information
   We use your data to:

Provide access to the Qidoc platform and its features

Improve platform performance, content quality, and user experience

Analyze study trends and usage to enhance our offerings

Communicate updates, features, or support-related information

Ensure platform security and prevent misuse

We do not sell your personal information to third parties.

3. Third-Party Content and Services
   Qidoc integrates video content from YouTube and other third-party platforms. When engaging with such content:

You may be subject to YouTube’s Privacy Policy and Terms of Service

Data such as watch history and interaction may be collected by those third parties

We also use secure third-party services for analytics (e.g., Google Analytics) and infrastructure (e.g., cloud hosting). These services may collect anonymous, aggregated usage data.

4. Cookies and Tracking Technologies
   Qidoc uses cookies and similar technologies to:

Recognize returning users

Store preferences and settings

Monitor performance and troubleshoot issues

You can control cookies through your browser settings. Disabling cookies may affect certain features of the platform.

5. Data Security
   We implement appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.
6. Data Retention
   We retain personal and usage data only as long as necessary for the purposes outlined above or as required by law. Users may request account deletion at any time by contacting us.
7. Your Rights
   Depending on your location, you may have rights under applicable data protection laws, including:

Accessing the personal data we hold about you

Requesting correction or deletion of your data

Withdrawing consent (where processing is based on consent)

Lodging a complaint with a regulatory authority

To exercise your rights, please contact us at the email below.

8. Changes to This Policy
   We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of the platform after changes are posted constitutes your acceptance.
9. Contact Us
   For questions, data access requests, or other concerns, please contact:

📧 support@qidoc.co.za